How Shepard Protects Your Privacy
Shepard is an AI-powered tool that helps your doctor write notes. Here's exactly how it works and how your information stays safe.
No Audio Recording Stored
When your doctor uses Shepard during your visit:
- Audio is processed instantly to create a note
- The audio is immediately deleted after processing
- Shepard does NOT keep a recording of your conversation
- No one can go back and listen to what was said
Your Personal Information is Protected
Before any text is processed by AI:
- Your name is automatically removed
- Your birth date is automatically removed
- Phone numbers and addresses are automatically removed
- Medical record numbers are automatically removed
This means the AI never learns "who you are" - it only helps with the clinical details.
Your Doctor Reviews Everything
Shepard is a helper, not a replacement for your doctor's expertise:
- Every note is reviewed and edited by your doctor
- Your doctor makes all the clinical decisions
- Shepard does NOT make diagnoses
- Shepard does NOT provide medical advice
Built for Privacy from Day One
Unlike some AI tools that store data indefinitely, Shepard was specifically designed to protect patient privacy at every step.
What Your Doctor Might Say
If you're wondering how to think about AI in your care, here's what many doctors tell their patients:
"I'm using a tool that helps me write your note so I can focus more on you. It doesn't store our conversation, and I review everything before it goes in your chart."